![]() I asked when she would be available and she said she could not estimate but that I should wait. Only her colleague could do that and she was not available. I asked if she could provide my serial number and she said no. When that didn't happen I went back to chat and spoke with another rep who stated I was re-routed to her in error. The rep stated this was needed for the email and that he would have a Sales Manager resend the email. I replied that I have Windows 7 and what difference does it make since I am looking for an email with a serial number. I explained the situation and the rep wanted to know what operating system I have. I opted to use online chat with Corel Support and I should have known better because this is always a painful experience. Similar to Ken's experience it didn't arrive. ![]() The second issue is that once I completed the purchase via PayPal I received a message that I would receive a confirmation email with my serial number. I have raised all this with my Corel contacts. And of course the SN is in the email which I am supposed to have received, but which has not come through!! The Catch 22 was that on trying to install it, I got your page asking for a Serial Number. In the background, however, I found that Particle Shop was in fact downloading. Sherwin Williams is a Cleveland company apparently dealing in house painting!! So far, however, the only email which seems related to the purchase is from something called Sherwin Williams touting something called Paint Perks. The purchase page said I would get details in an email. I supplied those and the purchase went through.įURTHER EDIT: Be careful with this. When I opened it, and then hit the Buy Now button, a new window appeared (though strangely not in IE) asking for credit card details. ![]() I use Microsoft Edge or Chrome, and indeed had to hunt for IE. EDIT: I looked at the System Requirements tab on the Learn More pop-up, and saw that one of the requirements was Internet Explorer 11 or higher.
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